Jr. IT Support Intern

South Pasadena, CA

Location: ESHL HQ (South Pasadena, CA)

Internship Type: Part-Time, Paid ($16.50 per hour)

Duration: June 1 - August 15, 2025

About the Role

Equity Smart Home Loans (ESHL) is seeking a Jr. IT Support Intern to assist our IT department with day-to-day technical support and system maintenance. This entry-level role is ideal for a student or aspiring IT professional looking to gain hands-on experience in troubleshooting, software and hardware installation, and IT support operations in a fast-paced business environment.

Key Responsibilities

  • Provide technical support to employees for computer systems, networks, and software.

  • Troubleshoot and resolve hardware, software, and network-related issues.

  • Assist in installing, configuring, and maintaining software, hardware, and IT equipment.

  • Document and track technical support requests and resolutions.

  • Collaborate with the IT team to improve system efficiency and security.

Qualifications

  • Currently pursuing a degree in IT, Computer Science, or a related field.

  • Strong problem-solving and troubleshooting skills.

  • Excellent customer service and communication abilities.

  • Ability to work independently and in a team environment.

  • Comfortable working under pressure in a fast-paced setting.

What You’ll Gain

  • Hands-on experience in IT support and system administration.

  • Exposure to real-world troubleshooting and problem resolution.

  • Mentorship from experienced IT professionals.

  • Potential for future career opportunities within ESHL.

How to Apply

Interested candidates should submit their resume, portfolio, and a brief cover letter to careers@equitysmartloans.com